We’ve been taking care of clients around the country since 2005, and today these core values guide us more than ever. Every aspect of our business is deeply rooted in them.
If there’s one primary virtue that sets us apart from the rest of our industry, it’s our commitment to Authenticity. In a sea of IT providers trying to be everything to everyone, we know who we are, we know what we do best, and we know which types of businesses and people make up our best partnerships. So, these are the things we’ve built our company around – from our values and operations to our marketing and service platforms.
Our pricing and Service Plans, for instance, are unlike anything else available in the IT managed services field. Our pricing is so easy to forecast that we’ve created a one-of-a-kind, custom cost calculator here on our website that provides instant cost estimates for your shopping and forecasting pleasure. As far as we know nothing else like this exists anywhere in our industry, and we’ve been searching for years.
Finally… An IT services provider that provides all the essential coverage your business needs, included in simple, easy-to-understand Service Plans, and best of all – the pricing is right here on our site for you to explore at your own convenience.
Interactive, real-time pricing tools like ours are typically impossible in the IT world, because everyone else’s costs, pricing, and services are too dynamic and unpredictable from client to client to formulize. It’s also because IT providers often like to keep a little mystery around their costs and services to help control perceptions for various reasons. Not us.
We don’t like mystery in our relationships. We like Respect, Authenticity, Transparency, and Simplicity. We don’t care about being the smartest guys in the room (couldn’t be if we wanted to anyway), and we definitely aren’t interested in obscuring any aspect of our services from our clients and partners. In fact, we take the opposite approach.
Our team is made up of humans like any other in the business arena. We have values that we hold dear as individuals. And what we’ve found is that embodying our core personal values as an organization, and partnering with businesses and management teams who share these values, is key to the success of our business partnerships. That’s why every move we make as a company is rooted in our core values, without exception.
We’ve spent the better part of two decades learning which types of businesses and management teams make up our best partnerships. Now, these are the only kinds of partnerships we enter into, and everyone just keeps winning.
We’ve crafted the simplest, most transparent, most forecastable, and most inclusive Service Plans in the IT Managed Services industry. As a client partner, you’ll get what your business needs, included in the Service Plan you choose, guaranteed. No hidden costs, fine print, or paying extra for essential services.
We make sure up front that the chemistry between both our business operations and management teams is ideal for both parties before we enter into any new partnership. In the modern business climate, we really are the perfect IT partner for 75-80% of small to mid-sized businesses, but we can’t offer industry-leading service to everyone. That’s why we’re dedicated to identifying an ideal (or not so ideal) fit up front before we shake hands as partners.
Every aspect of our business operations is molded around the specific types of business and management teams we work best with. Because we’re fairly selective when it comes to our partnerships, we’ve been able to implement efficiencies most IT providers couldn’t dream of. This is a huge differentiator between us and other IT managed service providers, who partner with such a wide variety of business types and management styles, our level of efficiency is virtually impossible. We know what we do best, and that’s all we do. Period.
Here’s a reality we’re really ok with - We’re not a perfect fit for every company out there. Lots of great businesses and operators wouldn’t get the most benefit from our specialized services. But for 75-80% of small to mid-size businesses in the 5-100 computer arena, we can say with all confidence and humility that we’ve not seen anyone do a better job at what we do:
If you’re shopping for managed IT services, Help Desk, or anything related, we definitely recommend you stop by our custom Cost Calculator and play around. It’s super simple, and unlike any other IT services provider we’ve ever heard of, you can get a price in real time - without a sales pitch or giving up any information whatsoever.
We really do just like to keep it simple.
There’s more info on our services around the website as well, and of course we’d love to hear from you personally with any questions you have! By the way – we don’t have sales people answering the phones, so don’t be shy! We’re just here to answer any questions you have and help you determine if we’re a good fit for your business. That usually doesn’t take long to figure out.
We hope to hear from you soon and wish you and your business all the very best!
The Wayfinder Team
